Versand
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Note: We are thrilled by the high demand for our products! As a result, delivery times may take slightly longer (7-20 days), but rest assured, we're working hard to get your order to you as quickly as possible. Thank you for your patience!
Shipping Fees
We currently offer free insured shipping.
Estimated delivery times are provided as a guide to help you plan your purchase. We work hard to meet these timelines, but occasional delays may occur due to unforeseen circumstances.
For our valued EU customers: Your statutory rights are always protected. Unless otherwise stated, our delivery times are estimates and reflect the earliest possible delivery. We guarantee that your order will be delivered within 30 days from the date of order confirmation. For more details, please refer to our Terms and Conditions.
DO YOU DELIVER INTERNATIONALLY?
We proudly offer worldwide shipping! While we strive to deliver to as many countries as possible, some international orders may be subject to additional taxes or duties. If applicable, you'll be responsible for these additional costs. We recommend checking with your local customs office for more information.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us. Your email will include a tracking number you can use to check its status.
WHAT HAPPENS IF MY ORDER IS DELAYED?
In the unlikely event of a delay, we'll notify you immediately and provide a revised delivery date. Your satisfaction is our priority, and we will do everything we can to get your order to you promptly.
For EU consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Payment Safety:
Our website is SSL encrypted and certified to ensure safe and secure transactions. All card payments are processed with our payment processor Shopify. We don't store any card information, and we will never share your personal information.
HOW CAN YOU CONTACT US?
Got questions or need help? Our support team is here for you! Reach out to us anytime at support@oviload.com, and we'll respond within 24 hours. Your satisfaction is our top priority.